New Study Released on the evaluation of customer satisfaction for insurance companies
Thursday, January 12th, 2012Foster City, CA (PRWeb) January 11, 2012
A new national survey to the satisfaction of work done by Insure.com provides a comprehensive picture of how consumers feel about big companies, home car, health and life insurance in the United Company
Tags: In addition to the survey results, Insure.com has left a good tool for insurance companies that allow customers to see how they will respond to competitive insurance companies when it comes to customer satisfaction. Subdivision five satisfaction measurement tool:
Tags: 1 .???? Customer service
2 .???? Claims experience
3 .???? Value for price paid
4 .???? Percentage of planned to renew their policy
5 .???? percent would recommend their company
Tags? This is a deep resource for consumers who are considering their options for insurance? said Amy Danis, Insure.com? S Editorial Director. ? Our analysis allows customers to gain valuable knowledge about how large companies are committed to five key stages of customer satisfaction.?
Tags Insure.com also awarded the People? he? S Choice Awards? the highest recorded in all three insurance businesses involved in the study.
Tags download: car insurance companies
1 .???? USAã
2 .???? Auto-Owners Insurance
3 .???? Hartford
Tags download: household insurance company
1 .???? USAã
2 .???? AMICA Mutual
3 .???? Chubb
Tags download: life insurance companies
1 .???? Ameriprise Financial
2 .???? TIAA-cref
3 .???? Transamerica
Tags download: company health insurance
1 .???? Blue Cross Blue Shield of Illinois
2 .???? Horizon Blue Cross Blue Shield of New Jersey
3 .???? Kaiser Permanente
? Insure.com Tags: analysis, evaluation of insurance customers found that users are generally satisfied with their companies:
? Most of the customers? completely? or? somehow? satisfied with their auto insurance company? customer services.
?? 73 percent are satisfied with customer service in home security.
?? 63 percent are satisfied with their life insurance company? customer services.
?? 61 percent are satisfied with their health insurance customer service.
?? 70 percent said that they have recommended or would recommend their company auto insurance. In other categories, those who have recommended or would recommend their insurance companies amounted to 67 percent for home insurance, 58 percent for health insurance and 50 percent for health insurance.
Tags positions
Auto insurance company
Home insurance companies
Life insurance company
health insurance companies
Tags Insure.com shows the company is “People’s Choice Award” winner. Method
1. USAã * 98.00
2. Auto-Owners Insurance * 85.82
3. Hartford Financial Services * 83.31
4. State Farm 80.50
5. 79.28 of the 21st century
6. 79.01 Farmers
7. AAA 78.95
8. GMAC Insurance 78.56
9. Allstate 78.10
10. Tourist 77.57
11. GEICO 77.46
12. Erie Insurance 76.90
13. Liberty Mutual 76.14
14. Domestic insurance 75.89
15. The whole country is 74.68
16. American Family 74.05
17. Progressive 73.69
18. 72.05 The Mercury
19. Metlife 72.01
20. Esurance 71.19
1. USAã * 98.11
2. AMICA Mutual * 97.67
3. Chubb * 92.19
4. Erie Insurance 88.72
5. Domestic insurance 85.75
6. AAA? 84.66
7. The whole country is 83.53
8. State Farm 82.34
9. Metlife 81.68
10. 80.79 of the 21st century
11. Hartford 80.44
12. Tourist 79.79
13. Liberty Mutual 79.03
14. 78.71 Farmers
15. Allstate 78.55
16. Auto-Owners Insurance 78.48
17. American Family 77.10
18. Universal Property & casualty 75.05
19. 73.66 fire fund
20. Citizens Property Insurance 64.15
1. Ameriprise Financial * 90.90
2. Life Insurance TIAA-cref * 88.58
3. Transamerica * 81.28
4. Northwestern Mutual 81.23
5. New York Life 80.36
6. Pacific Life 79.99
7. Massachusetts Mutual 79.62
8. Metlife 79.39
9. Allstate 78.94
10. 78.64 Prudential Financial
11. 77.59 Main
12. John Hancock 77.02
13. Hartford Life 73.75
14. AXA Equitble 73.58
15. Great-West Life 73.05
16. Jackson National 71.80
17. 70.86 General American
18. ING Life Insurance 69.32
19. Lincoln National 68.12
20. Aviva Life Insurance 59.94
1. BCBS Illinois * 84.74
2. BCBS of NJ * 84.52 p
3. Kaiser Permanente * 84.45
4. Highmark BCBS 82.27
5. Regency BCBS 82.17
6. Humana 81.87
7. BCBS Massachusetts 81.46
8. Independence BCBS 81.33
9. CareFirst BCBS 80.24
10. UnitedHealthcare 79.23
11. BCBS Florida 78.70
12. Songs BCBS 78.29
13. Viscose 77.78
14. CIGNA 76.17
15. Coventry Health 73.19
16. Viscose Life (Dental, etc.) 72.48
17. Health Net 71.91
18. Assurant 60.85
19. Blue Shield of California 59.20
Insure.com surveyed more than 4500 insurance customers between February and August 2011 for customer service ratings and reviews. The survey included major companies by market share, but not all large companies to be represented because of insufficient data. Three companies in each category received Insure.com s? People’s Choice Award.?
Tags Insure.com commented freely available through this website. The views and opinions expressed by users do not take into account the views and opinions Insure.com. Insure.com expressly disclaims any and all liability relating to the content of any comments.
Tags: About Insure.com
Insure.com is a comprehensive source of consumer information and data security. The site contains news items, and tools, auto home health, and title insurance, life insurance quotes, and tools insurance comparison car. Subscribers have access to free quotes and the car insurance policies to find the right insurance, save money and solve claims. Insure.com is owned and operated by QuinStreet, Inc. (NASDAQ: QNST), an Internet marketing companies larger and media in the world. QuinStreet is committed to providing consumers and businesses with the information they need to search, find and select products, services and brand best meet their needs. The company is a leader in the marketing practices of friendly visitors. For more information, please visit QuinStreet.com.
Amy Danis
860-386-6446
adanise (s) provide (dot) com
